Refund policy

Thank you for supporting Kalani Journals.

Each order is carefully hand-assembled, thoughtfully packed, and made with creative intention.

Because of the nature of our mystery bundles and curated stationery kits, all sales are final — but you will be supported with every purchase and through any potential issue, should one arise.

If your order arrives damaged or if you receive the wrong item, please contact us within 7 days of delivery at kalanijournals@gmail.com.

Please include:

• Your order number
• A brief description of the issue

We’ll happily replace the item or issue store credit where appropriate.

Once an order is marked as delivered, Kalani Journals is not responsible for lost or stolen packages. If this happens, please check with the mail carrier. We’re happy to help guide you through the process.

If you have questions, concerns, or something in your order isn’t what you expected, email us.

We always want you to feel positive about your experience with us.